Shipping and Delivery

Each product we sell states whether it is IN STOCK or whether it may take additional time to ship. We have even gone the extra step to tell you when your package will actually arrive on your doorstep. Just select the method that meets your shipping needs.

Contact Us if You Have Shipping Questions

Call us toll-free at 1-800-351-8234
International Calls 1-608-203-1129

Sharpening Warehouse Inventory

We are Serious About Service

Our Customer Service and Shipping Departments are serious about service. At, the service starts on the website. All of our products state if they're IN STOCK, but if there is a delay, we state it in clear language how long it will take before we can ship. Upon checkout, we give you a date when your order will ship, the method of delivery, and an estimate of the date of arrival. Our systems know the stock status of your items, and know exactly when we'll be able to ship them. It doesn't matter if it is during the day or night, a weekday or weekend, this information is always up-to-date. Once your order is placed, our Customer Service Team checks your order and sends it to our Shipping Department. All of this happens quickly and efficiently. At the end of the day, you'll get a confirmation of the shipment and a tracking number. Of course, if you have any questions, please just give us a call.

Standard Shipping

At we believe in fast service. We use UPS, UPS SurePost or U.S. Postal Service for all of our shipments. We stock our merchandise in our Wisconsin warehouse. This central location is within 2 to 7 business days of the 48 contiguous states for our standard and Free shipping. Over 99% of in-stock orders received by 2:00 CST are shipped the same business day. Our fast order turnaround ensures you get your product on time and in great shape.

Ground Delivery

We offer UPS Ground service on most orders. Shipping by UPS Ground is an economical upgrade to ensure your packages arrive a little sooner than our standard shipping method. Packages shipped by UPS Ground are delivered within 1 to 4 business days to the 48 contiguous states.

Express Delivery Options

We offer UPS 3 Day, UPS 2nd Day Air, and UPS Next Day Air service on most orders. These charges are based on the weight of the items being shipped. Your express shipping options and related charges will be shown during the checkout process.


We take pride in the products we sell so we want them to arrive in great shape. In the highly unlikely event of damage during shipping please just contact us and we will take care of it for you.

Shipping Charges

We believe shipping and handling charges should be fair. We have made it easy to shop with us by basing the shipping and handling charges on the price of your merchandise. Below is our ground shipping rate chart to all US addresses. View Canadian or International (Outside US and Canada) shipping and delivery information.

Shipping Chart

Purchase Total Standard Shipping (2 to 10 Days)
0 - $10 $5.99
$10.01 - $20 $6.99
$20.01 - $40 $7.99
$40.01 - $60 $8.99
$60.01 - $99 $9.99
$99.01 - $149 $11.99 FREE
$149+ $13.99 FREE

View Canadian Shipping Information

View International Shipping Information (Outside US and Canada)


Additional Resources

To whom it may concern, I got my DMT Aligner Kit today and I just cant say enough about it and my experience with I got the extra extra fine stone along with the DMT deluxe aligner kit. My favorite knife now is as sharp as a scalpel. First Class Company and First Class Products. Truly a pleasure doing business with you.
Richard O, El Cajon, CA