Our Personal Guarantee…Your 100% Satisfaction. You have our promise!

We stand behind all the products we sell. We test the products ourselves and stock only products that are high quality and offer good value. We describe our sharpening products truthfully and only sell products that perform to our quality standards.

If within 90 days from your purchase, you are not fully satisfied with any of the products, we will replace your product, exchange it for a new item, or refund your money, whichever you prefer. There is no restocking fee for most items*. You may contact our customer service department via email at customerservice@sharpeningsupplies.com or by phone (1-800-351-8234) if you have any questions.

You Have Our Personal Guarantee,

John Carmona, Founder and the Staff of SharpeningSupplies.com

The Staff of SharpeningSupplies.com

* Some high-end sharpening machines meant for professional use are covered by our Professional Machines Return Policy and Guarantee. You can return new, unused Professional Sharpening Machines, but a 25% restocking fee will apply. In cases of manufacturing defects, please reach out to us for information on obtaining a replacement. Professional Sharpening Machines are identified on the website.

Additional Resources

Thanks John, I am so glad to be working with people who know their products and how to use them. You have a very informative and well laid out website and I learned a lot. It was a rainy Sunday and I watched every video and read through each article. The information you provided was very helpful in teaching technique and helping me decide what to buy. Also your products are so well thought out, that no matter what stone you prefer (oil, water or diamond), there is a nice package available for a beginner. All of the products you put together each had their own advantages and believe me, each one spent some time in the shopping cart until I made my final decision.
Randy Q, New York, NY