Frequently Asked Questions

Where are you located?
Our headquarters is located in Middleton, Wisconsin. Our address is:
8376 Murphy Dr
Middleton, WI 53562

Do you have a showroom?
Unfortunately, we do not have a showroom. We have been serving our online customers since 2006, and do our best to provide accurate photos and product information. If you ever have a question about a product, our Product Specialists are here to assist you!

Can I return or exchange a product?
We test everything we sell and guarantee your satisfaction! Our Return and Exchange Policy provides details on how to initiate a return, refund, and/or exchange.

My praise for your very instructive videos for their clarity and production values. Thank you for your willingness to advise me about my options and steer me in the right direction. Great customer service! I wish you every success in your business!
Enrique S, Rockville, MD