Products Tested & Guaranteed Free Product Support Same Day Shipping and Free Shipping on Orders Over $99 Products Tested & Guaranteed Free Product Support Same Day Shipping and Free Shipping on Orders Over $99

CUSTOMER SERVICE

Customer Service

Call for Customer Service

Monday through Friday, 8 a.m. - 4:30 p.m.
Phone US: 800-351-8234
Fax: 608-203-1112
Email support

Email for Customer Service

customerservice@sharpeningsupplies.com
Emails are answered Monday through Friday
 

Customer Service

We're Here to Help

We take customer service seriously. We are available to answer your questions and we will respond to requests in a timely manner. Whether you have a sharpening product question or a question about your order, we want to make sure you're satisfied. We take care in packaging your order so it arrives in good condition and we get your products shipped out as quickly as possible. In fact, if you order by 2 pm CT, your order will ship the same business day. We stand behind our products after they arrive at your door. If you are not satisfied with your product, you can return it for a full refund or exchange. And, if you have questions once you receive your item, we are available to help.

Sharpening Warehouse Inventory

Fully Stocked Warehouse

We are not just a virtual store. Our warehouse is fully stocked with the sharpening products you see on our website. By keeping a large inventory of our sharpeners, we can ensure that you get the fastest service possible. In addition, by having the product within our same building, we can answer very specific product questions that can only be answered with the product in hand. And if you would need to pick up an order, you can always just place your order and we can have your order ready at our office in Middleton, Wisconsin.

 

Additional Resources

Thanks John, I am so glad to be working with people who know their products and how to use them. You have a very informative and well laid out website and I learned a lot. It was a rainy Sunday and I watched every video and read through each article. The information you provided was very helpful in teaching technique and helping me decide what to buy. Also your products are so well thought out, that no matter what stone you prefer (oil, water or diamond), there is a nice package available for a beginner. All of the products you put together each had their own advantages and believe me, each one spent some time in the shopping cart until I made my final decision.
Randy Q, New York, NY