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Home > Information > Customer Testimonials

Read What Our Customers Have to Say about Us

Thanks for the great customer service and for going above and beyond the call of duty -- you made me a SharpeningSupplies.com customer for life.
Joey W., Woodworking Teacher, Chicago, IL

Wow! Your are fast and your communication is excellent. The item arrived today (IM200) and it is a great tool -- my knives are sharp again! Thank you so much for a wonderful item and fine service.
~Penny M., St. Paul, MN

I want to thank you for your prompt, speedy attention to my order. The other day I received my order and was pleasantly surprised at how quick my order was processed and received. I will definitely purchase from you again should I need more or other sharpening supplies.
~Tim J., Paw Paw, MI

Great Service! John took the time to help me sort through all of my questions. Product works great too!
~Bill A., Knoxville, TN

I had a wonderful experience with your salesperson. He treated me with courtesy, showed care about my needs, and taught in a polite manner. His patience is commendable and his knowledge is a real asset. Thank you much!
~Cesar A., Oak Forest, IL

Dear Mr. Carmona: From the first time I spoke to you by telephone, I have been greatly impressed by your willingness, even your eagerness to take your time from your own personal activities to assist me. I am awed by your extensive knowledge and work in a field that is such a benefit to so many people in so many kind of activities. Your website is a real asset, and a testimony to your desire to be helpful. I wish to thank you again for your kindness as well as your fervor in the way your company deals with interested parties, even those who may purchase nothing, or only small items, as I have done.
Ralph W., Marietta, GA

My praise for your very instructive videos for their clarity and production values. Thank you for your willingness to advise me about my options and steer me in the right direction. Great customer service! I wish you every success in your business!
~Enrique S., Rockville, MD

Thanks John! After we had our first round of emails, I told my wife how nice it was to deal with people who care. You can look forward to more business from me.
Larry M., Thermopolis, WY

Thanks John, I am so glad to be working with people who know their products and how to use them. You have a very informative and well laid out website and I learned a lot. It was a rainy Sunday and I watched every video and read through each article. The information you provided was very helpful in teaching technique and helping me decide what to buy. Also your products are so well thought out, that no matter what stone you prefer (oil, water or diamond), there is a nice package available for a beginner. All of the products you put together each had their own advantages and believe me, each one spent some time in the shopping cart until I made my final decision.
Randy Q., New York, NY

 

I recently placed my first order after finding you on the web while looking for grinding wheels. I am a customer for life. Here's why. My first order was a simple white grinding wheel for a "normal joe's shop". When I received the wrong wheel (150 grit instead of the ordered 100 grit) I called and without hesitation or the 3rd degree another wheel was sent off. No questioning of my integrity, intelligence or honor. Simply "I am sorry, we'll send the correct wheel off immediately..." The right thing was done by a neat guy. I was treated like an adult. Unbelievable in this day and age...proper...and priceless. Price, performance, responsiveness and customer service par excel-lance. 6-Stars! All my sharpening orders, albeit small shop orders, will now be with you. Promote you I will.
Greg T, Iowa

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