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Contact Information

Phone Orders or Product Support
Call us toll-free at 1-800-351-8234
International Calls 1-608-203-1129

Canadian Ordering Information

Customer Service
Customer Service is available Monday through Friday, 8:30 A.M. - 4:30 P.M. Central Time. For questions regarding products, returns, billing or delivery, please call 1-800-351-8234 or e-mail

8376 Murphy Dr
Middleton, WI 53562
Printable Order Form

Order Pickup
If you would like to pick up your order please just call ahead and we can have your order ready for you at the pickup counter. We do not have a retail showroom. Our office/warehouse is located at 8376 Murphy Dr in Middleton, Wisconsin.

Send a fax to 1-608-203-1112

Customer Service is available Monday through Friday, 8:30 A.M. - 4:30 P.M. Central Time. Your email will be responded to during business hours. E-mail

I recently placed my first order after finding you on the web while looking for grinding wheels. I am a customer for life. Here's why. My first order was a simple white grinding wheel for a "normal joe's shop". When I received the wrong wheel (150 grit instead of the ordered 100 grit) I called and without hesitation or the 3rd degree another wheel was sent off. No questioning of my integrity, intelligence or honor. Simply "I am sorry, we'll send the correct wheel off immediately..." The right thing was done by a neat guy. I was treated like an adult. Unbelievable in this day and age...proper...and priceless. Price, performance, responsiveness and customer service par excel-lance. 6-Stars! All my sharpening orders, albeit small shop orders, will now be with you. Promote you I will.
Greg T, Iowa